Frequently Asked Questions

Frequently Asked Questions

Find answers to frequently asked questions about buying, selling, and exchanging cryptocurrencies on BarkaChange.

How does BarkaChange work?

On BarkaChange, you create an exchange order. Then, you must proceed with the payment to validate it. Once the payment is received by BarkaChange, the counterpart is immediately sent to the receiving address provided when creating the order.

How long do exchanges take on BarkaChange?

Exchanges on BarkaChange are instant (excluding blockchain confirmations). If the user has provided incorrect information, customer service will contact them within 15 minutes to correct the error and complete the exchange as quickly as possible.

Does BarkaChange offer an affiliate program?

BarkaChange offers a lucrative affiliate program. To learn more, log in or create an account, then go to my account.

Do you have a mobile app?

Yes, we have a mobile app available. Download it :

Why should I trust you?

BarkaChange.com is one of the largest cryptocurrency exchanges that has gained the trust of thousands of users in West Africa. The service provides safe and instant transactions at the best possible rates. No deposit. Near-instant exchange. Hundreds of satisfied users every day. Check user reviews on :

Does Barkachange.com fix the rates?

Users of Barkachange.com are not affected by the risks associated with cryptocurrency market fluctuations. The rate is fixed for 60 minutes, which should be more than enough to complete the exchange.

Where are you located?

We are located at 8FMH+6QR Ouagadougou, Burkina Faso. To schedule an appointment, please contact us.

How can I contact you for immediate assistance?

For immediate assistance, you can contact us via the live chat on our website or by phone at (+226) 07468888.

Is your customer service available 24/7?

Our customer service is available to assist you during business hours. For urgent inquiries, please use our live chat.

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